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I forgot my student IT password and it says to enter my ‘secondary email address’, what is this?


Please note: A dedicated webpage for information about COVID-19, containing FAQ’s, can be accessed here.

Your secondary email address is an alternative email address which you entered in into MyStudentAdmin at registration time.  This is where a new student IT account password will be sent if you forget your current one.  

If you never set one up, or you no longer have access to it please contact sreo@ucc.ie  with your student number and details, and they will be able to reset it for you.

If you cannot find the answer to your question or if you need additional support, send us a query by logging in here.


Last Updated: Nov 20th 2019 - Keywords: student IT account   password   secondary email   - Views: 132

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