If you are a registered student, please use this link which contains the most up to date information. https://ucc-amc.ivanticloud.com/Modules/SelfService/#knowledgeBase/view/FDFE247703AC4867BC51DB7CB81B9391
Your secondary email address is no longer needed to reset your student IT password.
You can reset your password using Self Service Password Reset. https://www.ucc.ie/en/sit/support/studentselfservicepasswordreset/
If you cannot find the answer to your question, or if you need additional support, contact us: