You can reset your password using the Password Reset facility. You will be requested to enter your student number and your secondary email address. When you enter these, click on the Send button.
The system will then validate the student number and secondary email address you provided and, if valid, a link will be sent to your ‘secondary’ email address. Once you click on the link you will be able to set your new password.
Please note: Your new password will need to contain 3 of the following 4 categories:
Security issue: Ensure that you do not divulge your login details, including secondary email address, to others. Treat these details as securely as your online banking credentials.
If you do not know your secondary email address contact firstname.lastname@example.org
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